Altima Telecom Customer Service
Customer service
Altima Telecom Reviews
Are you curious about how customers feel about Altima? To fix this curiosity, we assembled some Altima Telecom reviews from real users across the country.
Last 365 days average
2.5
All time average
2.7
By specification
Pissed
dartmouth, nova-scotia
If I could give no star or half star I would but it is set up to give at least 1 star. This company sucks your customer service reps are rude as hell I have been without my internet for 3 weeks now no one knows the problem to dates booked where a tech was to come out to fix it which was a no show no call both times I would never refer this company to anyone.
Lisa ross
toronto, ontario
I have personally never had a problem with this company .you pay ur bill and you have no problems even if ur alittle late they give you that grace period .never had rude customer service who ever stated that it wasn't true I have spoken to altima many times and they have dealt with any issues I had with diligence and care I'm very happy as a lon g time customer .I highly recommend them they have been great.
Lisa
dartmouth, nova-scotia
Just received 2 bills in one week for 7 weeks of internet. Was a customer with Citywide for 20 years, now I'm a new customer. Customer service with Altima not very helpful. Time to start looking elsewhere for another internet company, perhaps Purple Cow
Ashley
cambridge, ontario
I’ve had this internet for a while and had no issues until the past few months. We go days without internet, so finally I call. (I’ve seen Roger’s lines were down so not to flood the lines I waited) The WORST customer service.. they say things so fast and unclear that you’re questioning what was said and don’t even give you a chance to answer.
Altima Telecom Availability
As of Summer 2021, Altima Telecom’s services are only available in Quebec, Ontario, Manitoba and Alberta. If you’re curious as to whether Altima Telecom’s availability reaches your home, visit their website. When you start shopping for an internet package, the site prompts you to check your home’s availability.
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