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Videotron Canada

Since 1964, Videotron has provided numerous telecom services to its clients. Although it primarily serves Quebec, Videotron has extensive network coverage due to its partnerships. Videotron CA currently offers mobile, internet and TV plans. They recently announced Videotron Helix, which uses fibre optic technology to provide your home with high-powered WiFi, and TV service using the internet. Videotron offers numerous bundled deals, allowing its customers to save by purchasing several of their services at once. Currently, Videotron is offering free home phone service to users that purchase Helix internet and TV. To learn more about the newest Videotron promotions, read our website regularly to ensure you never miss a deal. Overall, Videotron is a strong service provider due to their generous bundle deals and extensive influence in Quebec.

Client's Ranking
3.5
Videotron Mobile
3.4
Videotron Internet
3.7

Videotron

Videotron Mobility

Videotron offers a wide range of mobile plans for both new and old devices. A simple nationwide unlimited talk and text plan is available for customers who don't need data. For more demanding plans, Videotron mobility offers plans with up to 25GB of monthly data. To read up on all their available mobile plans, make sure to look at their website.


Plan 0 MB Unlimited calls NATIONAL

0 MB
Unlimited
All provinces except Manitoba, Saskatchewan
Videotron
$30
per month

Plan 9 GB Unlimited calls NATIONAL

9 GB
Unlimited
All provinces except Manitoba, Saskatchewan
Videotron
$39
per month

Plan 25 GB Unlimited calls NATIONAL

25 GB
Unlimited
All provinces except Manitoba, Saskatchewan
Videotron
$50
per month

Plan 55 GB Unlimited calls NATIONAL

55 GB
Unlimited
All provinces except Manitoba, Saskatchewan
Videotron
$60
per month

Plan 45 GB Unlimited calls CANADA-US

45 GB
Unlimited
All provinces except Manitoba, Saskatchewan
Videotron
$65
per month

Plan 45 GB Unlimited calls NATIONAL

45 GB
Unlimited
All provinces except Manitoba, Saskatchewan
Videotron
$65
per month

Plan 65 GB Unlimited calls NATIONAL

65 GB
Unlimited
All provinces except Manitoba, Saskatchewan
Videotron
$65
per month

Plan 60 GB Unlimited calls CANADA-US

60 GB
Unlimited
Quebec
Videotron
$70
per month

Plan 60 GB Unlimited calls NATIONAL

60 GB
Unlimited
Quebec
Videotron
$70
per month

Plan 100 GB Unlimited calls NATIONAL

100 GB
Unlimited
Quebec
Videotron
$70
per month

Videotron Internet

All of Videotron’s internet plans include unlimited usage with varying download speeds. One of Videotron's offers includes unlimited high-speed internet with a 1 Giga download speed. If you’re interested in Videotron internet, try navigating through their plans and reading up on the various plans they offer.

 


Plan Cable 60 Mbps Unlimited

Videotron
60 Mbps
Unlimited
$0 Upfront
$1008 For 2 years
$42
per month

Plan Cable 100 Mbps Unlimited

Videotron
100 Mbps
Unlimited
$0 Upfront
$1128 For 2 years
$47
per month

Plan Cable 15 Mbps Unlimited

Videotron
15 Mbps
Unlimited
$0 Upfront
$1200 For 2 years
$50
per month

Plan Cable 60 Mbps Unlimited

Videotron
60 Mbps
Unlimited
$0 Upfront
$1008 For 2 years
$42
per month

Plan Cable 100 Mbps Unlimited

Videotron
100 Mbps
Unlimited
$0 Upfront
$1128 For 2 years
$47
per month

Plan Cable 15 Mbps Unlimited

Videotron
15 Mbps
Unlimited
$0 Upfront
$1200 For 2 years
$50
per month

Plan Cable 940 Mbps Unlimited

Videotron
940 Mbps
Unlimited
$0 Upfront
$1800 For 2 years
$75
per month

Plan Cable 500 Mbps Unlimited

Videotron
500 Mbps
Unlimited
$0 Upfront
$1680 For 2 years
$70
per month

Plan Cable 300 Mbps Unlimited

Videotron
300 Mbps
Unlimited
$0 Upfront
$1680 For 2 years
$70
per month

Videotron Customer Service

Do you have a specific question about an offer, have a complaint, or just want to contact Videotron customer service directly? We've listed a few numbers and other useful links to help you in your efforts.

Customer service

Technical Service

Business contact

Videotron Reviews

Choosing between providers can often feel exhausting. Fortunately, we collected several Videotron reviews and ratings given by real customers. We hope this helps lighten the load, even a little bit.

Last 365 days average

116 reviews

3.5

All time average

1588 reviews

3.6

By specification

Network
3.5
Onboarding experience
3.7
Bill
3.3
Customer Service
3.8
Digital experience
3.4
Videotron https://www.planhub.ca/img/logo/videotron.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 151 3.6
Videotron
1
2024-11-25
Billing

At Videotron, they are not centralized at the billing level, you have several accounts for each service price with them. I unfortunately made payments in the same account which resulted in them cutting off my telephone line which was given to me mobile. I have bee More

PlanHub
Videotron
5
2024-11-13
Customer Service

Excellent after sales service.

PlanHub
Videotron
3
2024-09-01
Poor cellular coverage

From home in Quebec I have very little network, but even worse in the USA... often in SOS

PlanHub
Videotron
1
2024-08-26
Videotron

Hello I am 15 years old my father bought 3 phones with a Samsung s24 ultra phone and the employee said if you buy the s 24 ultra you have headphones and then he said sorry we don't have it in stock it's been a week of that and we had made a transfer today we came back because the number was not transferred well. My father lost his day of work and the bills he continues to pay and today we asked fo More

PlanHub
Videotron https://www.planhub.ca/img/logo/videotron.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 $$ 1437 3.6
Videotron
1
2023-04-17
Avoid Working with Videotron

the worse customer service
the worse customer service, they give wrong information over the phone, and they send different billing to clients
after 4 months of waist of time over the phone,
all they do is to say we are sorry our staff gave you wrong information, and the client pay the bill
avoid this company services
no respect at all

PlanHub

3 people found this useful

Videotron
4
2023-02-22
Helix TV Shortcomings Exposed

Although the internet connection is good and the customer service excellent, the Helix TV system has shortcomings and connection problems.

PlanHub
Videotron
3
2024-12-09
Disappointing

I transferred with Videotron and it is a very big regret. The internet speed with their Helix terminal is awful. Even with the fastest. I will change after a few months. I really do not recommend.

PlanHub
Videotron
5
2024-12-04
great

great service for a few years

PlanHub

Videotron Availability

Videotron mobile users experience Canada-wide LTE coverage. Additionally, they are in the midst of establishing 5G towers across urban Quebec. Their accessibility allows its users in Quebec to travel the country without worry. Want to learn more details about Videotron’s availability? Try punching your address into their coverage map.


Want to compare with another provider ?

With so many providers in Canada, it is always interesting to compare their prices and offers. By comparing, you could easily find something similar to your current plan at a lower price.



Frequently Asked Questions about Videotron

As of August 2021, Videotron does not offer a free trial of its services. We’ll update you as soon as anything changes!

Videotron offers its services throughout Quebec and parts of Eastern Ontario. However, its mobile networks span the entire country.

Videotron offers nationwide 4G LTE coverage. Feel free to refer to their coverage map to see if their mobile network is available to you.

Internet costs depend on your specific plan. Currently, Videotron offers three Helix internet plans, which cost $50, $60, $63, $73 or $75 a month for 30 Mbps, 60Mbps, 100Mbps, 400Mbps or 1 Giga download speed respectively.

Yes, Videotron provides mobile phone plans for brand new smartphones, as well as bring your own phone plans.

No, installation fees and equipment rental are not necessary but Videotron does offer them. Customers can choose between installing hardware on their own, or paying for a Videotron technician to do it.

No, Videotron offers no student or senior discounts as of August 2021. We’ll let you know if this changes as soon as we can!

Yes, Videotron offers many bundles with discounts. Try looking at their multi-product bundles, or their joint Helix TV and internet plans to start.