One review

(2.6/5)

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	Network (Stability, coverage, speed, dropped calls…)
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	Digital experience (Application and/or website are simple, clear, efficient and useful…)

	Onboarding experience (Phone number port-in, activation, delivery, installation…)
	Customer Service (Helpful, knowledgeable, able to solve a problem, prompt and courteous…)
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Network Stability, coverage, speed, dropped calls…
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Digital experience Application and/or website are simple, clear, efficient and useful…
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Customer Service Helpful, knowledgeable, able to solve a problem, prompt and courteous…
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Compare the best Fonus mobile plans in Quebec

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Mobile plans Fonus Related posts Network coverage Compare cell phone plans

Mobile plans Fonus in Quebec

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Plan 5 GB Unlimited calls CANADA-US

Fonus

Calling minutes

Unlimited

Data

5 GB

$28^.06

per month

Plan 20 GB Unlimited calls CANADA-US

Fonus

Calling minutes

Unlimited

Data

20 GB

$42^.09

per month

Plan 85 GB Unlimited calls CANADA-US

Fonus

Calling minutes

Unlimited

Data

85 GB

$70^.17

per month

Compare

One review

(2.6/5)

Fonus https://www.planhub.ca/img/logo/fonus.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 1 2.6

Fonus

Roland

barss corner, nova-scotia

2025-08-08

Ongoing problems

PlanHub

Roland

barss corner, nova-scotia

2025-08-08

Ongoing problems

I have been with fonus for several years now, starting at the time when there was just one plan with unlimited data. At first it worked pretty well, then they changed the plan structure. I chose the 5gb high speed then unlimited throttled speed. Ever since this change I have problems every month when the plan renews. The data doesn't get reset properly and remains at 0GB. What's more, I get locked out of connecting to data altogether. Every month I have to argue by chat with a person that wants me to do all kinds of changes to my phone setup until I can convince them to check the settings at their end and then finally it starts working again (for a month) Today I have reached my limit. The operator just wouldn't acknowledge that she needs to check the server settings at their end even with Screenshots of my remaining data on their app. I had 1GB left on my account from last month (everything worked at that point) and I contacted them to get the 5GB update for this month. They did reset it, but to 0GB and then I couldn't connect anymore.The reason I'm here on planhub is that I'm shopping for another provider.Also beware of their advertisement. Roaming works in France, but not in Switzerland as advertised in their list of countries. Unfortunately, you only find out when you get there and you can't communicate with your friends that are there to pick you up at the airport.

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About Fonus

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