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Telus Canada

Since 1990, Telus has grown into one of Canada’s largest telecom companies. Today, Telus Canada provides millions of users with mobile plans, internet access and TV services. Telus mobility is revered for its extensive network coverage and wide array of phone plans. Their nationwide 5G network and selection of $0 upfront smartphones make Telus a strong provider. Further, they continuously offer enticing bundles and deals to their loyal customers. On our website, you’ll find all the current latest Telus promotions, consider adding it to your bookmarks so you can always stay in the loop. Overall, Telus is a giant in the telecom industry for good reason, their massive coverage and frequent promotions are highly appealing to both new and old customers.

Client's Ranking
2.6
Telus Mobile
2.3
Telus Internet
3.0
33.5% of people would recommend this brand

View Reviews Internet

View Reviews Mobile

Telus

Telus Mobile

Telus offers several devices as well as bring your own phone plans. All Telus plans provide unlimited nationwide texting and calling. Additionally, Telus’ plans offer heavy data usage. From 30GB to 100GB, Telus mobile plans may be right for you if you need loads of data per month. To see all the details about Telus' phone plans, visit their website.


Plan 0 MB Unlimited calls NATIONAL

0 MB
Unlimited
All provinces
Telus
$20
per month

Plan 75 GB Unlimited calls NATIONAL

75 GB
Unlimited
Quebec
Telus
$45
per month

Plan 75 GB Unlimited calls NATIONAL

75 GB
Unlimited
Quebec
Telus
$50
per month

Plan 100 GB Unlimited calls NATIONAL

100 GB
Unlimited
All provinces except Quebec
Telus
$55
per month

Plan 200 GB Unlimited calls NATIONAL

200 GB
Unlimited
Quebec
Telus
$60
per month

Plan 175 GB Unlimited calls NATIONAL

175 GB
Unlimited
All provinces except Quebec
Telus
$60
per month

Plan 100 GB Unlimited calls NATIONAL

100 GB
Unlimited
All provinces except Quebec
Telus
$60
per month

Plan 200 GB Unlimited calls NATIONAL

200 GB
Unlimited
Quebec
Telus
$65
per month

Plan 175 GB Unlimited calls NATIONAL

175 GB
Unlimited
All provinces except Quebec
Telus
$65
per month

Plan 200 GB Unlimited calls CANADA-US

200 GB
Unlimited
Quebec
Telus
$70
per month
Telus Cell Phone Plans

Telus Internet

Telus provides home internet services for Quebec, Alberta, and British Columbia users. All of Telus' plans use fibre optic technology, the fastest kind on the market. Telus internet comes in three different packages, with the most popular one offering a download speed of 940Mbps. To learn about the rest of Telus internet packages, try browsing their website.


Plan Dsl-fttn 50 Mbps Unlimited

Telus
50 Mbps
Unlimited
$0 Upfront
$1440 For 2 years
$60
per month

Plan Dsl-fttn 15 Mbps Unlimited

Telus
15 Mbps
Unlimited
$0 Upfront
$1440 For 2 years
$60
per month

Plan Dsl-fttn 25 Mbps Unlimited

Telus
25 Mbps
Unlimited
$0 Upfront
$1440 For 2 years
$60
per month

Plan Dsl-fttn 50 Mbps Unlimited

Telus
50 Mbps
Unlimited
$0 Upfront
$1440 For 2 years
$60
per month

Plan Dsl-fttn 15 Mbps Unlimited

Telus
15 Mbps
Unlimited
$0 Upfront
$1440 For 2 years
$60
per month

Plan Dsl-fttn 25 Mbps Unlimited

Telus
25 Mbps
Unlimited
$0 Upfront
$1440 For 2 years
$60
per month

Plan Ftth 5 Gbps Unlimited

Telus
5000 Mbps
Unlimited
$0 Upfront
$3720 For 2 years
$155
per month

Plan Ftth 3 Gbps Unlimited

Telus
3000 Mbps
Unlimited
$0 Upfront
$3120 For 2 years
$130
per month

OPTIK GIGA 3.0

Telus
3000 Mbps
Unlimited
$0 Upfront
$2760 For 2 years
$115
per month
Telus Internet Plans

Telus Customer Service

Do you have a specific question about an offer, have a complaint, or just want to contact Telus customer service directly? We've listed a few numbers and other useful links to help you in your efforts.

Customer service

Technical Service

Telus Reviews

Due to its massive number of users, Telus has amassed countless reviews. Fortunately, we provided the most helpful Telus reviews and ratings from real users across the country.

Last 365 days average

84 reviews

2.6

All time average

295 reviews

3.1

By specification

Network
3.0
Onboarding experience
2.8
Bill
2.5
Customer Service
2.3
Digital experience
2.6
Telus https://www.planhub.ca/img/logo/telus.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 131 3
Telus
1
2023-06-15
Pathetic service- ripping people off

The most terrible service I have ever received. I am so disappointed from Telus's Customer service. After spending 2 hours over the phone no one was willing to listen , emphasize or to help. Agent name Melodie and Manager Lorrie both were super rude.Talking it over with there incompetent customer service, Both of them did not show any support and did not even try to give us any solution. Whe More

PlanHub

3 people found this useful

Telus
2
2023-01-25
Telus Customer Service Struggle

Negative point: speaking to an agent and receiving a response is never easy with Telus. Just finding the right number is a challenge and I believe the company uses some form of customer service system that intentionally splits calls to discourage customers. Some agents are very friendly and dedicated and others are just the opposite. Today I spoke to a woman named Fatouma who was professional and More

PlanHub

1 person found this useful

Telus
5
2024-12-19
Great service and network

Telus network coverage and their servi6has been pretty good for the past more than a year that I've been with them.

PlanHub
Telus
1
2024-12-18
Terrible company...

Big company with less respect for customers! I tried to cancel my subscription. IM-PO-SI-BLE! This option does not exist on their website. I tried on the phone (landline and cell). I went around in circles... always the robot, even when it offered me the help of an agent! I called More

PlanHub
Leave a Review Show all 131 reviews
Telus https://www.planhub.ca/img/logo/telus.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 $$ 164 3.2
Telus
5
2024-12-19
Good internet speeds

I've been with Telus for more than 3 years. I used to have the 1 gig plan, but then I downgraded to 250 Mbps and it's been going good so far. Work from home and movie streaming is working good.

PlanHub
Telus
2
2024-12-17
Telus needs a competitor

I’m not sure I’d feel different with any of the major internet or mobility providers. I constantly feel as though they are running a monopoly and gouging with fees whenever they can. The services themselves are middle of the road. It does take a long time to get technical help when needed. But at More

PlanHub
Telus
3
2024-12-09
Ongoing Connection Troubles: Three Years

We have had intermittent connection problems x 3 years - dropping connection, etc. They have come out and troubleshooting occured several times - always a new theory as to why things are cutting in and out. Nothing has helped more than a short period of time. Need something more reliable.

PlanHub
Telus
3
2024-12-02
Out sourced customer service

I spent almost 5 hours being bounced back and forth between agents to get an issue resolved. Telus was an Alberta based company and they grew too big to the point that they don’t care about providing decent service. I spoke with “support agents” in the Philippines, Guatemala and MoroccoMore

PlanHub
Leave a Review Show all 164 reviews

Telus Availability

Telus boasts one of the country’s fastest, most accessible networks. Telus’ 4G LTE network reaches every province and territory, with 5G towers being set up in several areas. For a more specific idea of Telus’ availability, try using their interactive coverage map.


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Frequently Asked Questions about Telus

Yes, if your contract has ended and you no longer want to use Telus as your provider, you can take your device elsewhere.

Yes, Telus offers a talk and text only plan for only $30 a month.

Telus has one of the widest coverage ranges of all Canadian telecom companies. Its 4G LTE networks reach every province and territory, while their 5G networks are still in several provinces. To find out more, consider looking at their coverage map

Telus will add overage charges if you go over your monthly data plan. The amount of data you can use depends on your agreed plan.

No, you cannot use a Telus device for a free trial. You can either sign a contract with a new device, or purchase a monthly plan with your own device.

Telus can work in other countries depending on your travel coverage. Telus offers Easy Roam, Roaming Pass, or pay-per-use roaming depending on how much traveling you plan on doing. Read up on Telus’ website to learn more about how you will be charged while traveling.

Yes, Telus offers multiple prepaid plans that don’t require a contract or long term commitment.

This depends on what kind of plan you purchase. We recommend contacting Telus customer service and asking if your specific plan can be modified for the future.

The prices offered by Telus are quite varied and depend on what you are looking for. Mobile plans range from $40 to $180 and if you want a Telus cell phone you will have to add the monthly cost to your plan.

International calls are available with Telus, but you will have to pay a fee depending on the region you are calling. The charges range from $0.50 to $5.00 per minute.

No commitment plans cost between $15 and $100.

Telus offers mobile packages for the general public and for businesses. In addition, Telus offers TV, Internet and phone packages for homes. Finally Telus offers security services for smart homes.

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