VMedia Internet Reviews

I wish I could give ZERO STARS. THE SO CALLED CUSTOMER SERVICE IS HORRIBLE!!!! TAKE MY WORD FOR IT!!! ****ALSO, THE GOOGLE REVIEWS ARE NOT REAL. **** I REQUEST SERVICE ON JULY 31, 2023. TODAY IS NOW AUGUST 18, 2023 AND HAVE ZERO INTERNET CONNECTION. I requested a service rep to come to our brand new house. They told me to wait 24-48 hours for a "confirmation email". This was going on for 2 More

The internet does not work. When you call and talk to tech support, they blame it on equipment and wires that were working 12 hours previous. The it is the fault of the router that is not even connected yet. The problems started the very first day of the contract and continued every day there after. And when I went to cancel, somehow it was my fault for not giving them a chance. You get better cos More

Great price, "OK" service, but network stability has been horrible for ~1 year, especially since early 2023. Connection drops 2-3 times a week.

The connection cuts intermittently but quite frequently and it often the problem requires calling the supplier.

The internet is half price compared to the big companies. I pay $30 a month for internet and get free tv with pluto tv. They use Shaw's wires, so same quality internet as Shaw (good, but not perfect). Overall I'm very happy with Vmedia! They also have unlimited usage!

I am a new customer and I am very satisfied with all the TV and internet services no bugs and good service small thing to improve with probably a good update of the vmedia application via the vbox ultra Yoopa is no longer available but its Qub why not change the channel logo pleas More

Sales picks up on the first rings and after the snake oil sold your experience will be hell. Installer had barely any information. He activated the modem and left. The internet never achieved stated speed and dropped constantly. No answer from customer support ever. No answer from customer support.

Having benefited from an advantageous package when I was shopping, I want to move a year and a half later. According to vmedia, prices should increase only in the event that I move. not if I stay at my address. I find that absurd. I do not recommend. In addition, at the moment, they are among the most expensive on the market, not to mention network outages.

THEY ARE LIKE FRAUDS AND LIAR. WORST EVER SERVICE. V-Media is a total nightmare! They take your money, but you get zero service. They lie about installations, never follow up, and don’t care if your connection works or not. Their customer care is non-existent—good luck getting them on the phone! You can’t even cancel without phone confirmation, but no one ever answers. Avoid them at all costs! #Fraud #NoService #WorstISP

I used VMedia for two years. I was never happy with the modem/router because the WiFi signal was weak and I frequently experienced instability. When I finally called them to cancel my service, they didn't make it easy. They said they would send me a return shipping label for the rental mod More