Virgin Mobile Reviews
Finding a new mobile plan is never a simple task. Thankfully, you can take comfort in our collection of Virgin mobile reviews from previous clients. These testimonies give insight towards the company, and what you can expect after signing up with them. Our Virgin mobility reviews are supposed to provide insight and bring you one step closer towards choosing your mobile plan. Without further ado, please enjoy our selection of Virgin cell phone plan reviews.
Virgin cell phone plans reviews
Choosing a new plan is not an easy task. To see more clearly, consult the opinions of other customers! Virgin cell phone plans reviews : certified reviews from other users to choose your new plan without fear. And don't hesitate to give your opinion about your current provider to help the community.
Virgin Plus reviews : Virgin Phone plans
Since 2005, Virgin Plus has consistently been surprising its clients with new and improved services and virgin phone plans. The special offers and member benefits with the Virgin phone plans were very quickly and widely availed by many users. Here’s a quick look at the company’s reviews given by users all over Canada.
Last 365 days average
3.4
All time average
3
Gilles
mont-tremblant, quebec
I haven't been with Virgin for a year yet and they're giving me a raise from $29 to $35, but for new people they're doing it at $29, I'm definitely going to change.
1 person found this useful
Jflower
oshawa, ontario
I have had them for 3 day. The worst experience with a cell phone company in 46 years. Probably the worst experience with any service I have ever had. I can't even view my bill to tell you the whole story and I can't get anyone on the phone now to help because it is a Sunday and a long weekend. I had been connected to 4 agents through no e of which could or would help, meanwhile my service is More
Myriam
longueuil, quebec
The customer service is very unpleasant. I called before to suspend my service. And to my surprise, my account was charged for an internet bill that I didn't use. I called for my refund. The agent spoke to me as if it was a favor they were doing me. It's my money.
Richards
petrolia, ontario
Horrible They have been a very good provider in the past but I no longer recommend them, they charged my for international calls that are incoming that I didn't awnser and I have coverage for international calls on my plan witch say 7 countries but when I talked to them about this say said it's only 5 countries and they don't seem to care
Tom
toronto, ontario
I was with Virgin Plus for 16 years. Early on they contacted me to let me know they had a cheaper plan available and saved me $15/month. That has changed. 4 times with no notice my bill went up because my plan didn't exist anymore. The last time it went up in March this year I called them about it. They said they notified me on my bill in December. I had never seen any bill from them. Only ever an More
Anick
saint-hyacinthe, quebec
Internet and TV service...poor customer service, French package TV package I never got the free channels I was promised activation scheduled for the 10th and 11th at 3pm still not working, Virgin TV Plus app kept disconnecting...advertising on old shows...I cancelled everything on the 11th...luckily the supervisor offered very good follow-up even though he was unable to fix the missing channels!
Shawn
greater sudbury, ontario
Never had such a hard time to swap cell phone carriers. Spoke to a rep. Told me I had to go to the store to validate my ID. Went to the store. Rep validated my ID and said I need to speak to Virgin to complete the order. Spoke to More
Lynn Audet
sherwood park, alberta
Last 2 international trips I paid for roam sweet roam. I was unable to send or receive calls. I was double billed for some days. Customer service rep couldn't care less. I am a long term customer and am done with Virgin.
John
london, ontario
HorribleThey have been a very good provider in the past but I no longer recommend them, they replace My plan with more expensive packages without any notice which seems unacceptable to me and offer promotions for new subscribers only, they do not offer any benefits for their long-time More
Mona
toronto, ontario
Absolutely the worst!Terrible service, lots of unreasonable hidden charges. Theifs, by all means. I just learned Virgin Plus is charging me $16 extra per month!!!? and am in the middle of cancelling my service, hopefully!
