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Fido Mobile Reviews

Finding a new mobile plan is never a simple task. Thankfully, you can take comfort in our collection of Fido mobile reviews from previous clients. These testimonies give insight towards the company, and what you can expect after signing up with them. Our Fido mobility reviews are supposed to provide insight and bring you one step closer towards choosing your mobile plan. Without further ado, please enjoy our selection of Fido cell phone plan reviews.

Client's Ranking
3.4
Network
3.7
Onboarding experience
3.6
Bill
3.3
Customer Service
3.2
Digital experience
3.4

Fido cell phone plans reviews

Choosing a new plan is not an easy task. To see more clearly, consult the opinions of other customers! Fido cell phone plans reviews : certified reviews from other users to choose your new plan without fear. And don't hesitate to give your opinion about your current provider to help the community.

User Reviews of Fido Mobile Plans

Since its origination, Fido mobile has been working towards developing its brand, incessantly which is evident through their thriving user reviews. Fido has been able to achieve this huge milestone with the help of their innumerable offers and prompt services as well as an effective refund system. Majority of the reviews credit their network as well as their customer service.

Last 365 days average

91 reviews

3.4

All time average

304 reviews

3.1

Fido https://www.planhub.ca/img/logo/fido.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 304 3.1
Fido
1
2025-08-18
Avoid at all cost!

When it comes to customer service, I have yet to find a worst company (along with Rogers).Haven't not yet received my regular monthly billing, I figured I'd check it with the app. "account suspended"Wait! What? Obviously my account is not suspended as I'm still using all my phones and all their features. After a lot of digging (a couple of hours, including reaching out to the venue I purchased the

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PlanHub

1 person found this useful

Fido
1
2025-08-08
Garbage customer service

They send email on when money comes out but they take it out before the date they email u when it says on the date but took out 6 days before it supposed to come out and try to say u have until that date but bill from email states on this date not by this date can't talk to anyone that speaks inglish horrible

PlanHub
Fido
2
2025-07-26
Customer Service 0

New call system. You have to make an appointment to speak to an agent, I

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PlanHub
Fido
3
2025-07-17
Customer retention is completely zero

I have been a Fido customer for 10 years. Comparing my current bill, given the $4/month rate increase, I looked at the exclusive offers with more data, which ultimately cost more. A new customer is offered plans for $20 less, for a reasonable amount of data (20GB per month), or $29/month. There is no way

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PlanHub
Fido
1
2026-01-31
Increase greater than inflation of bass

My monthly plan increased by 7.6% in 2025 and 10% in 2026. The base inflation was 2.4% in 2024 and 2.1% in 2025. This means I'm paying too much at $54.50 per month. It's infuriating having to constantly negotiate this; they do it on purpose, no respect for the customer. I had a phone appointment, and the agent didn't answer, and at the other end of the line, it was a cacophony like I was in a classroom... Absolutely ridiculous!

PlanHub
Fido
3
2026-01-28
They Keep increasing the prices!

They keep pushing ROGERS on their Customers and withholding 5G service / speed, just because. Now they're charging for support!? Annoying how they might offer you a decent deal initially but raise the price $5 at a time hoping you don't bother with finding a better deal. I was paying $40/m for 4GB plan. They increased the price. Customer service was pretty bad they wouldn't let me have my old plan, telling me they couldn't do anything, but failed to mention there was an even better plan that was available with 10gb for $35 or something like that... Anyway, signed up for that and aga

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PlanHub
Fido
4
2026-01-27
Decent Service, High Costs, Limited Options

Overall decent service but expensive for what I need Unfortunately I have very limited options where I live

PlanHub
Fido
4
2026-01-27
Fido: Best Rural Call Service

ive found fido to drolnthe least amout kf calls compared to other providers like Bell for my rural village

PlanHub
Fido
3
2026-01-25
Over a Decade of Service

been with the company for more than 10 years

PlanHub
Fido
2
2026-01-25
Cost and Dependability Overview

price and reliability

PlanHub