EBOX Internet Reviews
Before jumping the gun and signing up, feel free to read some EBOX internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our EBOX reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these EBOX internet plan reviews.
EBOX internet plans reviews
Are you hesitant to change internet plans? Check out the EBOX internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.
Reviews of EBOX
The Protégez-vous recommendation and the thousands of positive comments all align with the fact that customers greatly appreciate EBOX’s services. Check out the reviews for yourself!
Last 365 days average
3.4
All time average
3.7
Pepe
toronto, ontario
I have been using cable forever, but my new building has fiber and decided to give a chance to ebox. So far it works great. I have more spee
MoreEBOX Response
<p>Thank you so much for your positive review! We're delighted to know you're satisfied with our services. :-) If there's anything we can do to</p> More
Pepe's
EBOX referral code
SRJ16
Copy1 person found this useful
Mr Li
toronto, ontario
Taking many weeks to set up, they keep sending techs who say something about the fibre line not being set up properly, sending someone to se
MoreEBOX Response
<p>Hi Mr Li, We're sorry about this situation. A supervisor would like to contact you privately. Could you please contact us at this email</p> More
MihailBah
montreal, quebec
I used EBOX for 1.5 months, all super.
EBOX Response
Hello,
Thank you very much for your positive review! I am glad to know that you are satisfied with your services. :-)
Have a great day,
MihailBah's
EBOX referral code
BM4685
CopyPouju
saint-lambert, quebec
The network is unstable; expect frequent technical outages. Customer service agents don't speak French well, often explaining the problem multiple times and identifying themselves at each stage of the call. In short, the overall service quality is far from optimal.
Jason
toronto, ontario
Switched from slow cable internet to 500mbps fibre with Ebox for $40/month and so far it works flawlessly without issues. There is about 10ms more latency compared to Bell since it routes to Quebec but no noticeable impact for everyday use and gaming.
Jason's
EBOX referral code
GH329
CopyPseudo
montreal, quebec
I like that the plans are becoming more standardized, meaning I don't have to deal with price increases since the price stays the same. There are sometimes brief, one-minute connectivity drops at night (I imagine for network updates). The speed promised in my plan is achieved and stable. Note: EBOX offers several types of connectivity. I recommend fiber to the home (FTTH).
Pseudo's
EBOX referral code
GC1079
CopyBirkbeiner
rosemere, quebec
Customer technical service is offloaded to another country to staff who have no knowledge. Have had nothing but problems from day 1. Telephone (VOIP) works sporadically, a day or 2 a week if we're lucky. I had been with an excellent company for 25+ years but they were bought out by EBox (Bell). Where are you CRTC!!
benoit
montreal, quebec
Good price, no extra charges on the bill
Raters
saint-eustache, quebec
Good service let’s just,hope,you don’t have to call them
Raters's
EBOX referral code
Hg279
CopyNicolas
quebec, quebec
FTTH, very low latency, super speed
