Bell Mobile Reviews

No loyalty support being a loyal customer for more than yeats no support on pricing or customer care just try to convince customer on their own terms.

Completely lousy customer service! People don't understand anything, we have to keep repeating the same information, they're arrogant. They give us advice without really knowing what they're talking about. They don't listen to the customer. It's horrible! RUN AWAY FROM BELL

After opting for another residential internet package from Bell in order to reduce my bill, I lived almost 10 days without an internet connection. Their customer service is far from reality. No mastery of their tasks, just promises without concrete results. After the connection is reestablished, it lasted just a week. With all that, they scheduled a technician in 4 days. The service is really bad.

Everything is fine, I have never had a problem with customer service and I always make all my changes online.

3 months ago we paid our bill in full. They then processed a payment which went back nsf. We called them, and were told the payment went through and that be cause there was a dou le payment they were going to issue a refund. I asked 3 times if they were absolutely sure, and I was told yes. 2 weeks ago, we got a notification that there was an outstanding payment, and that we had to pay it. I called

I am beyond frustrated with Bell Mobility right now. I upgraded my plan from 100GB to 200GB on September 9th because I had already used up my data. Bell shows on my account that the change is “effective immediately,” but here I am 6 days later and NOTHING has changed.I’ve called them every single day since and all they do is put me on hold for ridiculous amounts of time without fixing the issue. W

Since I moved three years ago, the cell signal has been steadily weakening. This summer, it's worse than

I've been trying to cancel my services for 2 weeks... I can't... they always transfer me and I never get the line... I went to work so I always have to cancel the call because no one answers... I tried new customer and boom! I got an answer immediately! They offered me a refund to my old address???? Hello fraud, the check in the trash! I gave my new address and no it wasn't possible!

The worst company ever. I should have stayed at Rogers and paid an additional $100 a month. The agents have NO training. I called to switch from Rogers to Bell (Mobile Phone Service) and had no service on my phone that day, I had to go into a Bell store the n

Every time I had to contact Bell. The wait on the line was pretty quick. Employees were always polite and willing to help customers.